Welcome to Southeast Infrared! By accessing or using our website and services, you agree to the following terms and conditions. Please review them carefully before engaging with our site or booking our inspection services.
Scope of Services
Southeast Infrared provides professional infrared thermography, acoustic scanning, and related inspection services to help identify leaks, moisture issues, energy loss, and other structural or mechanical concerns.
All inspections are conducted using advanced infrared and acoustic technology, and findings are presented in a professional report for client reference.
Service Agreements and Payment
Before scheduling a service, Southeast Infrared may provide an estimate or proposal outlining the scope of work and associated costs.
- Payments are due as outlined in the service agreement or invoice.
- Accepted payment methods include credit/debit cards, checks, or electronic transfers.
- All payments are securely processed, and clients are responsible for providing accurate billing information.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice may be subject to a service fee, depending on travel or scheduling commitments.
Inspection Reports and Findings
All inspection results, images, and data provided by Southeast Infrared are based on the conditions observed at the time of service.
Reports are for informational purposes only and should not be considered as engineering, legal, or structural certifications.
Clients are responsible for reviewing the findings and determining any necessary repairs or follow-up actions.
Limitation of Liability
While Southeast Infrared uses advanced technology and proven methods, results may vary depending on environmental conditions, equipment access, and site factors.
Southeast Infrared shall not be held liable for any indirect, incidental, or consequential damages arising from the use of inspection data, reports, or recommendations.
Our total liability is limited to the amount paid for the specific service rendered.
Client Responsibilities
Clients are expected to provide safe and reasonable access to inspection areas. Any known hazards or access restrictions should be disclosed prior to the scheduled inspection.
Privacy and Data Protection
Your privacy is very important to us. Personal information collected through our website or service forms is used solely for scheduling, communication, and service delivery purposes.|
Please refer to our Privacy Policy for full details on how we handle and protect your data.
Intellectual Property
All images, content, and materials produced by Southeast Infrared—including inspection reports, thermal images, and acoustic data—remain the intellectual property of Southeast Infrared unless otherwise agreed upon in writing.
Changes to These Terms
Southeast Infrared reserves the right to modify or update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our website or services indicates acceptance of the revised terms.
Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us:
Email: info@southeastinfrared.com
Website: https://southeastinfrared.com
Location: Rutherfordton, NC, USA
